Why your company should consider VoIP

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A VoIP phone system can be a very effective and cost-efficient tool for small businesses. VoIP, which stands for Voice over Internet Protocol, is a type of phone system that uses a high-speed internet connection to make and receive calls. VoIP converts your voice into data that is transmitted over the internet, and then decoded by the recipient’s phone.  Just as you would with a traditional landline phone, you need to have a phone carrier – known as a VoIP service provider – in addition to your internet service provider.  

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Let’s look at the advantages VoIP has over traditional phone service.

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Flexible service

Unlike a traditional phone line that is hardwired into a physical location, a VoIP phone is not limited to a specific location. As long as you have a VoIP provider, it will work on your computer – or any mobile app – and you can take it wherever you go. 

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More features

VoIP offers many benefits that might not be available (or are expensive) on a landline system, like email voicemail notifications, video conferencing, call forwarding or on-hold music. Such advanced features can keep your staff running more efficiently, while also offering clients better customer service.

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Greater Available Security

A VoIP system gives you more options to increase security. Many VoIP system providers offer two-factor authentication for calls, SPAM call blocking and end-to-end encryption to prevent eavesdropping. A properly configured VoIP system can give you a more secure phone system, which is ideal if you are receiving personal information over the phone from clients.

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Cost-efficient

VoIP immediately eliminates setup costs such as equipment and installation that landline phones require. Additionally, since you don’t need separate data and voice services, you are consolidating costs. Businesses that make international calls will also see savings from having a virtual phone number.

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Overall, a VoIP system can help your team be more productive and enhance your client communication. We would be happy to answer any questions, help you assess the benefits of switching to a VoIP system, and decide if it is right for your company.  If you choose to move forward with VoIP, ICC has the expertise and capabilities to get you on board and make the transition easy. And we’re always here to help! 

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Learn more about our VoIP services here. To schedule a consultation, please call us at 970-419-0602.

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